Web usability by Jakob Nielsen

Web usability by Jakob Nielsen

I’ve just listened to an interview with Jakob Nielsen – the acknowledged web guru on web usability.  He takes an uncompromising view that business web sites are for your customers, not for you.

Some of Jakob Nielsen’s key issues with web site usability today are:

Stock? What stock?

Recently we’ve had conversations with lots of people wanting to start selling products on the web. And they all want to keep stock to be able to offer immediate delivery.